Key Takeaways

  • Monthly: Drum clean cycle, dispenser tray clean, gasket wipe (front-load), leave door ajar
  • Annually: Inspect inlet hoses, clean pump filter, check levelling feet
  • Always: Use HE detergent in HE machines, never overfill, promptly remove wet clothes
  • Average washer life: 10–15 years — proper maintenance keeps it toward the upper end

A washing machine is one of the hardest-working appliances in your home. The average Canadian household runs 300–400 loads of laundry per year. With basic monthly and annual maintenance, a good washing machine can run reliably for 12–15 years. Without it, you are looking at mold problems, odours, and premature mechanical failures well before the decade mark.

This guide covers everything you need to do — and how often — to keep your washer in top condition, whether you have a front-load or top-load machine.

Monthly Maintenance Checklist

Do These Every Month

  • Run a drum clean or tub clean cycle with drum empty
  • Clean the detergent dispenser drawer
  • Wipe the door gasket folds (front-load) or lid rim (top-load)
  • Check that the drain hose is clear and properly hooked into the standpipe
  • Verify the machine is sitting level (no rocking)

Run a Drum Clean Cycle

Most modern washing machines have a dedicated Drum Clean or Tub Clean cycle — use it once a month with the drum empty. Add a washing machine cleaner tablet (Affresh, Tide Washing Machine Cleaner) directly to the drum, or pour 250 ml of white vinegar into the drum. Run on the hottest available setting. This dissolves soap scum, biofilm, and mineral deposits that accumulate inside the drum and inner tub over time.

Do not mix white vinegar and commercial cleaner tablets in the same cycle. Use one or the other. Vinegar is acidic and will neutralize the alkaline cleaning agents in commercial tablets, reducing the effectiveness of both.

Clean the Detergent Dispenser Drawer

Pull the dispenser drawer out completely — most slide out with a press-and-lift motion. Rinse it under warm running water and use an old toothbrush to scrub out the hardened detergent and fabric softener residue that builds up in the compartment walls and the mesh screen. Also wipe the housing where the drawer sits — mold commonly grows here out of sight.

Wipe the Door Gasket (Front-Load Washers)

The rubber door gasket (boot seal) on front-load washers is the most common source of mold and bad odours. After every load, or at least once per week, fold back the gasket and wipe the inner folds with a dry cloth. Once a month, use a cloth dampened with a 50/50 water and white vinegar solution to wipe all gasket surfaces. Pay particular attention to the bottom of the gasket where lint and water pool.

Leave the Door Open Between Washes

For front-load washers in particular — always leave the door slightly ajar between uses. A sealed wet drum is the perfect environment for mold growth. Even leaving the door open a few centimetres allows air circulation that dramatically reduces mold risk. Keep the dispenser drawer pulled out slightly for the same reason.

Quarterly Maintenance

Clean the Pump Filter

Front-load washing machines have a pump filter — also called a debris filter or coin trap — usually located behind a small access panel at the bottom front of the machine. It catches lint, coins, buttons, and other small items before they reach the pump. A clogged filter causes the machine to drain slowly, display error codes (often E3, F21, 5E), or stop mid-cycle.

To clean it: place a shallow tray and towel in front of the access panel (water will spill out), open the panel, slowly unscrew the filter cap, let the water drain, pull out the filter, rinse it under the tap, and screw it back in. Do this every 3 months.

Check Spray Arm Holes (If Your Machine Has One)

Some washing machine models with drum self-clean jets can develop blockages. Consult your manual — if your model has cleanable spray ports, use a toothpick to clear any mineral deposit blockages.

Annual Maintenance Checklist

Do These Once a Year

  • Inspect hot and cold inlet hoses for cracks, bulges, or corrosion
  • Check hose connections at both machine and wall shutoff valve ends
  • Re-level the machine if it has shifted
  • Inspect the drain hose for kinks or wear
  • Consider a professional service if the machine is 7+ years old

Inspect Inlet Hoses — This Is Critical

Pull the washing machine away from the wall and inspect the two rubber inlet hoses (one hot, one cold) that connect the machine to the water supply valves. Look for:

Replace rubber inlet hoses every 5 years — regardless of visual condition. Rubber deteriorates internally and the first sign of failure is often a burst hose. A burst washing machine hose can flood a laundry room in under 30 minutes and cause thousands of dollars in water damage. Upgrade to braided stainless steel hoses ($25–$40 at hardware stores) — they are vastly more durable and many home insurers recommend them.

Loading and Usage Tips That Extend Washer Life

How you use your washing machine day-to-day has as much impact on its lifespan as how you maintain it:

When to Call for Professional Service

Even with excellent maintenance, washing machines develop mechanical wear over time. Have a certified technician inspect your machine if you notice:

For any Toronto or GTA washing machine issue, our washing machine repair service covers all major brands with an $89 diagnostic fee — waived with repair.

Frequently Asked Questions

Run a drum clean cycle once a month. Clean the detergent dispenser drawer monthly and wipe the door gasket (front-load) weekly or at least monthly. This routine prevents odour-causing mold and soap scum buildup.

Most modern washing machines have a dedicated Drum Clean or Tub Clean cycle. Run it with the drum empty — add a washing machine cleaner tablet or 250ml of white vinegar directly into the drum. Do not mix vinegar with commercial tablets. Run on the hottest available setting.

Front-load washers are prone to mold and mildew in the door gasket and inside the drum due to the sealed, low-evaporation design. Leaving the door closed between washes traps moisture. Always leave the door ajar after a wash, wipe the gasket after the last load of the day, and run a monthly drum clean.

Inspect the hot and cold water inlet hoses at least once a year. Look for cracks, bulges, kinks, or rust around the fittings. Rubber hoses should be replaced every 5 years regardless of condition — a burst hose can flood your home in minutes. Braided stainless steel hoses are more durable and worth the upgrade.

Most people use too much detergent — especially with HE (high-efficiency) machines. Use only the amount marked in the detergent cap for your load size. Excess detergent leaves residue inside the drum and hoses, causes soap scum buildup, and can trigger oversudsing errors on HE machines.

Yes — front-load washers have a pump filter (also called a debris filter) typically located behind a small panel at the bottom front of the machine. Clean it every 3 months. A clogged filter causes poor draining, error codes, and can damage the pump. The filter catches coins, lint, and small items.

Ensure the machine is level — use a spirit level and adjust the front levelling feet until the machine sits flat on all four corners. Do not overload the drum, as imbalanced heavy loads cause excessive vibration. Anti-vibration pads placed under all four feet also reduce noise and movement significantly.

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