Quick Reference
- SE — Stuck button / shorted touchpad
- TE / tE — Temperature sensor (thermistor) error
- E-08 — Oven temperature sensor shorted
- E-21 / E-24 — Oven overheating / thermal limiter fault
- dE — Door error (latch or door switch)
- Repair cost: $150–$350 | $89 diagnostic — waived with repair
Samsung manufactures a wide range of kitchen ranges and wall ovens for the Canadian market, including freestanding gas and electric ranges, slide-in ranges, and built-in wall ovens. Like all modern Samsung appliances, these products use error codes to communicate faults. This guide covers all Samsung oven and range error codes, what causes them, and what to do — whether it's a simple reset or a call to a certified technician.
Samsung Oven Error Codes — Complete Table
Samsung ranges and wall ovens use a mix of letter codes (SE, TE, dE) and E-number codes (E-08, E-21, E-24) depending on the model generation. Both formats are covered in the table below.
| Error Code | Meaning | Common Cause | Fix | DIY? |
|---|---|---|---|---|
| SE | Stuck key / shorted touchpad | Button jammed on control panel; touchpad short circuit | Press each button to free any stuck key; clean panel with dry cloth; professional board service if persistent | Inspect First |
| TE / tE | Oven temperature sensor (thermistor) error | Thermistor open circuit or shorted; sensor failure | Power-cycle reset; professional thermistor replacement if code returns | Pro |
| E-08 | Oven temperature sensor shorted | Thermistor shorted to ground; wiring damaged | Professional thermistor and wiring inspection required | Pro |
| E-14 | Oven temperature sensor open circuit | Broken thermistor wire or sensor failure | Professional thermistor replacement required | Pro |
| E-21 | Oven overheating — thermal limiter tripped | Cooling fan failure; blocked oven vent; prolonged high-temp use | Allow oven to cool completely; check oven vent is not blocked; professional cooling fan service if persistent | Inspect First |
| E-24 | Oven relay contact fault | Heating element relay on control board failed | Professional control board replacement required | Pro |
| dE | Door error | Door not closed, door latch broken, door switch failure | Close door firmly; check gasket and latch; replace latch if faulty | Inspect First |
| C-d0 / Cd | Demo / Showroom Mode active | Demo mode was activated | Hold designated button combination 3 seconds to exit demo mode (check manual) | DIY |
| E-01 | EEPROM communication error | Control board memory fault | Power-cycle reset; professional control board replacement if persistent | Pro |
| E-0A / E-0b | Oven element relay fault | Bake or broil element relay on control board failed | Professional control board or element relay testing and replacement | Pro |
| E-0C | Oven cooling fan fault | Cooling fan motor failure | Professional cooling fan motor replacement required | Pro |
| E-0d | Convection fan fault | Convection fan motor failure | Professional convection fan replacement required | Pro |
| E-60 | Gas igniter fault (gas range) | Igniter failure or gas supply issue | Professional gas appliance technician required; check gas supply is on | Pro |
| C-E0 | Oven temperature sensor open circuit | Sensor wire broken; thermistor failed | Power-cycle reset; professional thermistor replacement if code returns | Pro |
| C-E1 | Oven temperature sensor short circuit | Thermistor shorted; damaged wiring | Professional thermistor and wiring inspection required | Pro |
| F-E0 | Control board communication error | EEPROM fault; internal board error | Power-cycle reset; professional control board replacement if persistent | Pro |
| tE1 | Oven upper temperature sensor error | Upper thermistor open or shorted | Professional thermistor replacement required | Pro |
| tE2 | Oven lower temperature sensor error | Lower thermistor open or shorted | Professional thermistor replacement required | Pro |
| tE3 | Oven cooling temperature sensor error | Cooling thermistor open or shorted | Professional thermistor or cooling sensor replacement required | Pro |
| LOC | Control Lock active | Child lock feature activated | Hold Control Lock button 3 seconds to deactivate | DIY |
How to Fix the Most Common Samsung Oven Error Codes
SE — Stuck Key / Shorted Touchpad
SE is one of the most common Samsung range error codes. It indicates that a button on the control panel is stuck in the pressed position, or that there is a short circuit in the touchpad membrane.
- Press each button on the control panel firmly and release it. Sometimes a stuck button can be freed by pressing it multiple times.
- Clean the control panel with a dry cloth. Grease or moisture can cause touchpad contacts to stick or short. Do not use wet cloths or spray cleaners directly on the panel.
- Power-cycle the range: turn off the circuit breaker for 60 seconds, then restore power. If SE clears, the issue was a temporary electronic fault.
- If SE returns and you cannot identify a physically stuck button, the touchpad membrane or control board has failed and needs professional replacement.
TE / tE — Temperature Sensor Error
The oven temperature sensor (thermistor) is a probe mounted inside the oven cavity that continuously measures the temperature and feeds that information to the control board. Without a working thermistor, the oven cannot maintain accurate temperatures.
TE typically indicates the thermistor is reading outside the expected resistance range — either an open circuit (broken wire) or a shorted circuit. Before calling for service:
- Power-cycle the range by turning off the circuit breaker for 60 seconds, then restoring power.
- If TE clears, try using the oven on a bake cycle. If TE returns within 10–15 minutes, the thermistor has failed.
- If TE appears immediately after power is restored, the thermistor circuit is fully failed.
Samsung oven thermistors are typically located on the back wall of the oven cavity and are relatively accessible. However, replacement requires proper diagnosis first to confirm whether the sensor itself or the wiring is at fault.
E-21 — Oven Overheating
E-21 means the oven temperature exceeded the safe operating limit, triggering the thermal cut-out (thermal limiter). This can happen when:
- The cooling fan has failed, allowing heat to build up in the oven cavity and control area
- The oven vent (usually at the rear of the cooktop, above the oven) is blocked by a pot or foil
- A self-clean cycle was interrupted and heat was trapped
- The temperature sensor has failed, causing the oven to overheat without a shut-off signal
Allow the oven to cool completely (at least 60 minutes) before attempting to reset. Check that the oven vent area is clear. If E-21 returns after cooling and restarting, the cooling fan or thermal limiter needs professional service.
dE — Door Error
Samsung ovens will not start a self-clean cycle with a door error, and some models will also prevent regular cooking cycles. The dE code means the control board is not receiving the expected signal from the door latch or door switch.
- Ensure the oven door closes fully and the gasket around the door frame is not torn, compressed, or displaced.
- On self-cleaning models, the door latch locks automatically during self-clean cycles. If dE appears at the end of a self-clean cycle, allow the oven to cool — the door is locked while the oven is above a safe temperature.
- If dE appears during normal baking and the door closes firmly, the door switch or latch assembly has failed. Professional replacement is required.
C-d0 / Cd — Demo Mode
If your Samsung range displays C-d0 or Cd and the oven does not heat, the unit is in Demo/Showroom Mode. This is common on ranges that have been recently moved or had a power interruption.
- On most Samsung ranges: press and hold Clock and Self Clean simultaneously for 3 seconds.
- On other models: press and hold Bake and Broil simultaneously for 3 seconds.
- The display should briefly show "Off" and demo mode is deactivated. If you are unsure of the button combination for your specific model, check the owner's manual or search Samsung's support site with your model number.
tE1, tE2, tE3 — Multiple Temperature Sensor Errors
Newer Samsung ranges (particularly dual-oven and flex-duo models) have separate thermistors for different zones: tE1 refers to the upper oven temperature sensor, tE2 to the lower oven sensor, and tE3 to the cooling sensor near the control board. The diagnostic approach is the same as standard TE — power-cycle first, then professional sensor replacement if the code returns. Do not operate the oven with an active tE code, as temperatures will be uncontrolled.
C-E0 and C-E1 — Sensor Open and Short Circuit
C-E0 (open circuit) and C-E1 (short circuit) are specific variants of temperature sensor errors found on certain Samsung range models. C-E0 indicates the thermistor circuit is broken (no continuity), while C-E1 indicates a short circuit condition. Both require professional thermistor testing with a multimeter and replacement of the sensor or wiring harness as needed.
F-E0 — Control Board Communication / EEPROM Error
F-E0 indicates a communication failure between the main control board and its internal memory (EEPROM). This code sometimes appears after a power surge or brownout. A 60-second power-cycle reset resolves it in some cases; if F-E0 persists across multiple resets, the control board needs professional replacement. If your oven experienced a power surge, it is worth checking whether a whole-home surge protector is installed.
E-60 — Gas Igniter Fault
On Samsung gas ranges, E-60 indicates the igniter is not working. Before calling for service:
- Confirm the gas supply to the range is turned on at the shut-off valve behind the range.
- Check that the gas company has not interrupted service to your area.
- If the gas supply is confirmed and the burners also will not light (or light with difficulty), the igniter module or igniter electrodes have failed.
Gas appliance repairs must be performed by a certified technician — do not attempt to service the gas igniter yourself.
Samsung Gas vs Electric Oven Error Codes
Most Samsung oven error codes apply to both gas and electric models, but a few are exclusive to one type:
- Electric range only: E-0A, E-0b (bake/broil element relay faults); E-24 (relay contact fault)
- Gas range only: E-60 (igniter fault)
- Both types: SE, TE/tE, E-08, E-14, E-21, dE, C-d0, E-01, E-0C, E-0d, LOC
Samsung also produces induction ranges. On induction models, TE and E-08 codes relate to the induction module temperature sensors rather than a traditional bake element — but the diagnostic approach is the same.
When to Call a Certified Technician
- TE or tE that returns after a power-cycle reset — do not bake with a failed thermistor
- E-21 — overheating oven is a fire risk; professional diagnosis needed
- E-0A, E-0b, E-24 — control board relay faults require board replacement
- E-60 — gas igniter faults must be serviced by a certified gas appliance technician
- E-0C or E-0d — cooling or convection fan failure; oven may overheat without the fan
- SE that does not clear after cleaning and resetting — touchpad or board replacement needed
Frequently Asked Questions — Samsung Oven Error Codes
SE on a Samsung oven means a Shorted key or Stuck button error — a button on the control panel is stuck in the pressed position, or there is a short circuit on the touchpad. Try pressing each button firmly to free any stuck key, then clean the control panel with a dry cloth. If SE persists, the touchpad or control board needs professional replacement.
TE or tE on a Samsung oven indicates a temperature sensor (oven thermistor) error. The sensor that monitors oven cavity temperature has failed or is reading outside the normal range. A power-cycle reset may temporarily clear the code; if tE returns, the temperature sensor needs professional replacement. Do not use the oven for baking without a working temperature sensor — temperatures will be inaccurate.
E-08 on Samsung ovens indicates a shorted oven temperature sensor. The thermistor is shorted to ground or reading an impossibly low resistance. The oven cavity temperature sensor needs professional testing and replacement.
dE on a Samsung range means a door error — the oven door is not closing properly or the door switch (latch switch) has failed. Check that the oven door closes firmly and the door gasket is not torn or displaced. If the door appears to close correctly but dE persists, the door latch or latch switch needs professional replacement.
C-d0 (or Cd) on a Samsung oven typically indicates the oven is in Demo/Showroom Mode — the controls respond but the oven does not heat. To exit demo mode, press and hold the Clock and Self Clean buttons (or two other designated buttons depending on your model) for 3 seconds. Refer to your owner's manual for the exact button combination for your specific Samsung range model.
Turn the oven off, then turn off the dedicated circuit breaker for the range in your electrical panel. Wait 60 seconds, then turn the breaker back on. This power-cycle reset clears most temporary electronic fault codes. If the code returns after the oven heats up once, a physical component (temperature sensor, control board, or heating element) has failed and needs professional diagnosis.
Samsung oven and range repairs in the GTA typically cost $150–$350 depending on the fault and parts. Temperature sensor replacements are on the lower end of this range; control board replacements are toward the higher end. Nick's Appliance Repair charges an $89 diagnostic fee waived with repair, plus $40 OFF any repair.